Nottingham City Care Privacy and Cookies Policy


Your use of this web site signifies your consent to us collecting and using personal information about you as specified below in accordance with this policy and in using this website you are consenting to cookies being set on your device. If you are a registered user, this policy will be applied subject to any particular limitations or choices you express in your User Profile.

How we use your information

Once you have completed the online referral form the information you have provided will be held by Nottingham CityCare Partnership (hereafter CityCare). The purpose for collecting the information will be to process referrals to community services provided by CityCare. The mandatory data fields will also assist CityCare in collecting data about patients and/or clients in which it is commissioned and/or legally obliged to collect.

You are agreeing that any information contained in this referral form will be handled by CityCare staff within the Single Point of Access Team for the purposes of processing the referral. Thereafter the information contained within the referral will be shared appropriately with the relevant CityCare services/teams for consideration by the clinical team. All information provided in the referral will also be accessible by your G.P and any decision made will also be communicated with your G.P accordingly.

All information collected via the online referral form will be kept confidential and secure.

For a further and more detailed explanation about how CityCare handles information please refer to the web link below;

About Cookies

A cookie is a small piece of information that is stored on your computer's hard drive by your web browser and cannot do your computer any harm. When you revisit the associated website the server will recognise the cookie, which gives it information about your last visit(s). In other words, a cookie allows a website to remember choices and submitted information so that you will not need to reset certain user-defined features or re-enter details. Cookies are either permanent (usually with a long term expiry date) or are only used in the current session and cease to exist when the browser is shut down (so called 'session cookies').

How cookies are used on this website

The following table lists the cookies that may be used on this website.

Cookie Issued By Expires Purpose
_utma Google Analytics 2 years from set/update.
Identifying Unique Visitors
_utmb Google Analytics 30 minutes from set/update Determines visitor session
_utmc Google Analytics On browser close Determines visitor session
_utmz Google Analytics 6 months from set/update Tracking Traffic Sources & Navigation
_utmv Google Analytics 2 years from set/update Custom Variables
KISS Insights 5 years Determining when to show surveys to site users
_atuvc AddThis 2 years The _atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behavior for users.
ASP.NET_SessionId Nottingahm City Care On browser close Determines visitor session

Google Analytics code collects information about the useage of our website and helps us make informed decisions on how best to further develop the site by identifying information such as how many visitors the site recieves and what the most popular pages are. You can find more information on Google Analytics cookies here.

We sometimes use KissInsights surveys to ask our website visitors their opinion on various aspects of our website. KISSInsights use cookies to ensure visitors do not receive multiple questions or surveys. For more information see

We use permanent cookies as well as session cookies to provide features of the site that require authentication. To secure the flawless functioning of the website we would recommend allowing at least the setting of session cookies as they are essential for access to authenticated parts of the site - for example where you can contribute resources.

If you choose to have your email address or username remembered between visits to the site, you opt in to the use of cookies by selecting the checkbox on the login page.

Allowing or declining cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit If you delete cookies it may prevent you from taking full advantage of the website.

Links to other websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy policy

We keep our privacy policy under regular review. This privacy policy was last updated on 8th January 2013.